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Upcoming training & events

Browse upcoming training opportunities designed specifically for 9-1-1 dispatchers and public safety communications professionals, brought to you by The Kim Turner Foundation.

Funded in part by the U.S. Department of Justice COPS Office

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January 2027

Thu 7 Jan 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
Sean Hadden
Kim Turner
  • Free

Thu 7 Jan 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

Sat 23 Jan 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
Mandi Runnells
David Washington
Ken Hardesty
  • Free

Sat 23 Jan 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

De-escalation Training for Dispatchers

25

Jan

De-escalation Training for Dispatchers

Cobb County, Georgia

Mon 25 Jan 2027

1 day, 8:00 AM - 4:00 PM (8 hours)

  • Cobb County, Georgia
Presented by
Kim Turner
Anthony Alvo
  • Free

Mon 25 Jan 2027

1 day, 8:00 AM - 4:00 PM (8 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

February 2027

Fri 5 Feb 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
David Washington
  • Free

Fri 5 Feb 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

Thu 18 Feb 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Sean Hadden
Anthony Alvo
KIM TURNER
  • Free

Thu 18 Feb 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

De-escalation Training for Dispatchers

23

Feb

Tue 23 Feb 2027

1 day, 8:00 AM - 5:00 PM (9 hours)

  • El Paso, Texas
Presented by
Kim Turner
Anthony Alvo
  • Free

Tue 23 Feb 2027

1 day, 8:00 AM - 5:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

March 2027

Fri 12 Mar 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Sean Hadden
Anthony Alvo
David Washington
  • Free

Fri 12 Mar 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

Sat 20 Mar 2027

1 day, 4:00 AM - 1:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
Mandi Runnells
David Washington
  • Free

Sat 20 Mar 2027

1 day, 4:00 AM - 1:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

Thu 25 Mar 2027

1 day, 4:00 AM - 1:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
Sean Hadden
KIM TURNER
  • Free

Thu 25 Mar 2027

1 day, 4:00 AM - 1:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

April 2027

Fri 9 Apr 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

  • Live online
Presented by
David Washington
Anthony Alvo
Tigran Topadzhikyan
  • Free

Fri 9 Apr 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

Wed 14 Apr 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

  • Live online
Presented by
Sean Hadden
Anthony Alvo
Kim Turner
  • Free

Wed 14 Apr 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.

May 2027

Thu 6 May 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

  • Live online
Presented by
Sean Hadden
Anthony Alvo
KIM TURNER
  • Free

Thu 6 May 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. If enrolling multiple students, even if for different presentation dates, please register all on one invoice. All federal employees will be waitlisted.