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Upcoming training & events

Browse upcoming training opportunities designed specifically for 9-1-1 dispatchers and public safety communications professionals, brought to you by The Kim Turner Foundation.

Funded in part by the U.S. Department of Justice COPS Office

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January 2027

Thu 7 Jan 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
Sean Hadden
Kim Turner
  • Free

Thu 7 Jan 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

Sat 23 Jan 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
Mandi Runnells
David Washington
Ken Hardesty
  • Free

Sat 23 Jan 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

De-escalation Training for Dispatchers

25

Jan

De-escalation Training for Dispatchers

Cobb County, Georgia

Mon 25 Jan 2027

1 day, 8:00 AM - 4:00 PM (8 hours)

  • Cobb County, Georgia
Presented by
Kim Turner
Anthony Alvo
  • Free

Mon 25 Jan 2027

1 day, 8:00 AM - 4:00 PM (8 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

February 2027

Fri 5 Feb 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
David Washington
  • Free

Fri 5 Feb 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

Thu 18 Feb 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Sean Hadden
Anthony Alvo
KIM TURNER
  • Free

Thu 18 Feb 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

De-escalation Training for Dispatchers

23

Feb

Tue 23 Feb 2027

1 day, 8:00 AM - 5:00 PM (9 hours)

  • El Paso, Texas
Presented by
Kim Turner
Anthony Alvo
  • Free

Tue 23 Feb 2027

1 day, 8:00 AM - 5:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

March 2027

Fri 12 Mar 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

  • Live online
Presented by
Sean Hadden
Anthony Alvo
David Washington
  • Free

Fri 12 Mar 2027

1 day, 5:00 AM - 2:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

Sat 20 Mar 2027

1 day, 4:00 AM - 1:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
Mandi Runnells
David Washington
  • Free

Sat 20 Mar 2027

1 day, 4:00 AM - 1:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

Thu 25 Mar 2027

1 day, 4:00 AM - 1:00 PM (9 hours)

  • Live online
Presented by
Anthony Alvo
Sean Hadden
KIM TURNER
  • Free

Thu 25 Mar 2027

1 day, 4:00 AM - 1:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

April 2027

Fri 9 Apr 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

  • Live online
Presented by
David Washington
Anthony Alvo
Tigran Topadzhikyan
  • Free

Fri 9 Apr 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

Wed 14 Apr 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

  • Live online
Presented by
Sean Hadden
Anthony Alvo
Kim Turner
  • Free

Wed 14 Apr 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092

May 2027

Thu 6 May 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

  • Live online
Presented by
Sean Hadden
Anthony Alvo
KIM TURNER
  • Free

Thu 6 May 2027

1 day, 3:00 AM - 12:00 PM (9 hours)

Tuition free, in person de-escalation training for active U.S. 9-1-1 call takers, dispatchers, and public safety records technicians. Funded through the U.S. Department of Justice COPS grant program. Pre-registration required. Class size is limited. The course is POST certified in California CCN#1301-21207 Additional state certifications include Michigan TKT2025-6092